Our Achievements

2024

afg winner excellence awards 2024

AFG Excellence Award - Winner - Karen Hall

regional broker of the year
afg finalist 2024

AFG Excellence Award - Finalist - Karen Hall

champion broker of the year
afg finalist 2024

AFG Excellence Award - Finalist - Action Finance

regional office of the year
bba2024 winner best loan administrator

Better Business Awards- Winner- Gregory Hall.

Best Loan Administrator - Queensland.
better business awards finalist 2

Better Business Awards- Finalist- Karen Hall.

Best Regional Broker of the year - Queensland.

2023

aba 2023 winner regional office of the year
aba 2023 winner loan administrator of the year

Australian Broking Awards for 2023 Winners

WINNER- LOAN ADMINISTRATOR OF THE YEAR. - GREGORY HALL
WINNER- REGIONAL OFFICE OF THE YEAR. - ACTION FINANCE MORTGAGE SOLUTIONS
1 afg broker awards 2023 winner medal
brokerawards23 badge finalist coloured
brokerawards23 badge finalist coloured

AFG’s 2023 Excellence Awards – Qld/NT/Nth NSW

WINNER – REGIONAL BROKER OF THE YEAR – KAREN HALL.

FINALIST – CHAMPION BROKER OF THE YEAR – KAREN HALL.

FINALIST – REGIONAL OFFICE OF THE YEAR – ACTION FINANCE MORTGAGE SOLUTIONS

2022

AFG’s 2022 Excellence Awards - Qld/NT/Nth NSW

Winner - Regional Broker of the year - Karen Hall
Winner - Best Loan Administrator – Gregory Hall
Finalist - Regional Office of the year - Action Finance Mortgage Solutions

Better Business Awards 2022

Finalist - QLD Regional Broker (KAREN HALL)
Finalist - QLD Best Customer Service (karen hall)

The Better Business Awards is the premier event in recognising the most distinguished professionals and businesses in the mortgage and finance industry.

The finalist list, which was announced on Thursday, 24 March, features over 600 high-achieving professionals across 19 submission-based categories.

Reaching the finalists stage is regarded as an incredible achievement across the Australian broking industry, showcasing the depth of dedication and commitment each individual and team brings to advancing the industry.

Quality Business Awards

winner - The Best Mortgage Broker in Mackay

The Quality Business Awards recognizes businesses that achieve an average quality score of 95% or greater over the previous 12 months. We have awarded Action Finance Mortgage Solutions as The Best Mortgage Broker in Mackay for 2022. An overall quality score exceeding 95% was achieved, making them the top ranked in Mackay. From the whole team, we would like to congratulate the winner on your outstanding results.

Australian businesses that have won a Quality Business Award represent less than 1% of registered businesses in Australia. This is the seal of quality that a business has achieved an overall quality score of 95% or greater. Your dedication to providing a quality product and maintaining an overall fantastic customer experience is recognised.

2021

AFG's 2021 Excellence Awards

winner - Regional Broker of the Year (QLD) (KAREN HALL)
finalist - Regional Office (Action finance mortgage solutions)

Australian Broker Magazine

featured - Fast Starters List

Karen Hall and Action Finance Mortgage Solutions- Mackay, has been featured in the latest Australian Broker Magazine for being in the nation’s top “Fast Starters” brokerage list for 2021.

The special report writes:

“Australian Broker highlights 13 brokerages, as Fast Starters that have been in business for three years or less, making their mark on the mortgage landscape. These brokerages confirmed their resilience and cemented their strong positions in the Australian mortgage industry”.

Karen says the team is excited and thankful to receive a Fast Brokerage award, and it’s “lovely to receive recognition for our hard work and dedication to customers”.

“We are very fortunate to be part of a community that is very supportive of local business, so this is a big thank you to those who have contributed to our growth”.

2021 Adviser Better Business Awards

finalist - Best Regional Office (Action Finance)
finalist - Best Residential Broker (KAREN HALL)
finalist - Best Regional Broker (Karen Hall)

The Adviser Broking Awards 2021

finalist - regional broker of the year (KAREN HALL)

2020

AFG's 2020 Excellence Awards

Winner - QLD, NT & NTH NSW Champion Broker (Karen Hall)
finalist - Regional Broker of the Year (Karen Hall)
finalist - Regional Broker Group of the Year (Action finance)