Our Achievements
2024
AFG Excellence Award - Winner - Karen Hall
regional broker of the year
AFG Excellence Award - Finalist - Karen Hall
champion broker of the year
AFG Excellence Award - Finalist - Action Finance
regional office of the year
Better Business Awards- Winner- Gregory Hall.
Best Loan Administrator - Queensland.
Better Business Awards- Finalist- Karen Hall.
Best Regional Broker of the year - Queensland.
2023
Australian Broking Awards for 2023 Winners
WINNER- LOAN ADMINISTRATOR OF THE YEAR. - GREGORY HALL
WINNER- REGIONAL OFFICE OF THE YEAR. - ACTION FINANCE MORTGAGE SOLUTIONS
AFG’s 2023 Excellence Awards – Qld/NT/Nth NSW
WINNER – REGIONAL BROKER OF THE YEAR – KAREN HALL.
FINALIST – CHAMPION BROKER OF THE YEAR – KAREN HALL.
FINALIST – REGIONAL OFFICE OF THE YEAR – ACTION FINANCE MORTGAGE SOLUTIONS
2022
AFG’s 2022 Excellence Awards - Qld/NT/Nth NSW
Winner - Regional Broker of the year - Karen Hall
Winner - Best Loan Administrator – Gregory Hall
Finalist - Regional Office of the year - Action Finance Mortgage Solutions
Better Business Awards 2022
Finalist - QLD Regional Broker (KAREN HALL)
Finalist - QLD Best Customer Service (karen hall)
The Better Business Awards is the premier event in recognising the most distinguished professionals and businesses in the mortgage and finance industry.
The finalist list, which was announced on Thursday, 24 March, features over 600 high-achieving professionals across 19 submission-based categories.
Reaching the finalists stage is regarded as an incredible achievement across the Australian broking industry, showcasing the depth of dedication and commitment each individual and team brings to advancing the industry.
Quality Business Awards
winner - The Best Mortgage Broker in Mackay
The Quality Business Awards recognizes businesses that achieve an average quality score of 95% or greater over the previous 12 months. We have awarded Action Finance Mortgage Solutions as The Best Mortgage Broker in Mackay for 2022. An overall quality score exceeding 95% was achieved, making them the top ranked in Mackay. From the whole team, we would like to congratulate the winner on your outstanding results.
Australian businesses that have won a Quality Business Award represent less than 1% of registered businesses in Australia. This is the seal of quality that a business has achieved an overall quality score of 95% or greater. Your dedication to providing a quality product and maintaining an overall fantastic customer experience is recognised.
2021
AFG's 2021 Excellence Awards
winner - Regional Broker of the Year (QLD) (KAREN HALL)
finalist - Regional Office (Action finance mortgage solutions)
Australian Broker Magazine
featured - Fast Starters List
Karen Hall and Action Finance Mortgage Solutions- Mackay, has been featured in the latest Australian Broker Magazine for being in the nation’s top “Fast Starters” brokerage list for 2021.
The special report writes:
“Australian Broker highlights 13 brokerages, as Fast Starters that have been in business for three years or less, making their mark on the mortgage landscape. These brokerages confirmed their resilience and cemented their strong positions in the Australian mortgage industry”.
Karen says the team is excited and thankful to receive a Fast Brokerage award, and it’s “lovely to receive recognition for our hard work and dedication to customers”.
“We are very fortunate to be part of a community that is very supportive of local business, so this is a big thank you to those who have contributed to our growth”.